Privacy Policy
Your privacy matters to us. Learn how Dream Kenya Safaris protects and manages your personal information.
Introduction
Dream Kenya Safaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the terms of this Privacy Policy. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information
- Passport information for booking purposes
- Payment information
- Travel preferences and requirements
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
To process your bookings, provide customer support, and facilitate your travel arrangements
Communication
To send you updates, newsletters, and important information about your bookings
Improvement
To analyze and improve our services, website functionality, and user experience
Marketing
To send you promotional materials and special offers (with your consent)
Legal Compliance
To comply with legal obligations and resolve any disputes
Information Sharing
We may share your information with:
Service Providers
Hotels, transportation providers, and other partners necessary to fulfill your travel arrangements
Legal Requirements
When required by law or to protect our rights and safety
Business Transfers
In connection with a business transaction such as a merger or acquisition
Your Rights
You have certain rights regarding your personal information, including:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Withdraw consent for marketing communications
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Updates to Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Last Updated: December 30, 2024
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: